Valtoris (hereinafter referred to as “Valtoris”, “our”, “we”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing and using this website (the “Site”) or any of our products, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Your Consent
By using this Site and our services, you consent to the collection, use, and disclosure of your personal information as set forth in this Privacy Policy. If you do not agree with any part of this policy, please do not use this Site or our products.
Information We Collect
We collect various types of information depending on how you interact with our Site and services. The types of personal information we may collect include:
- Information You Provide: This includes any personal information you voluntarily provide when you place an order, subscribe to our newsletter, request customer support, or engage with us through email or chat. This may include your name, email address, phone number, shipping address, billing information, and payment details.
- Information Collected Automatically: When you visit our Site, we automatically collect information such as your IP address, browser type, operating system, device information, and browsing behavior. This data helps us improve our website and services. It is not personally identifiable unless combined with other information you provide.
- Cookies and Other Tracking Technologies: We use cookies and similar technologies to improve your experience on our website. You can control the use of cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled. For more details, please refer to our Cookie Policy.
- Payment Information: When you make a purchase, we collect payment information such as your credit/debit card details, billing address, and shipping details. We use secure payment gateways to process your payment information.
- Third-Party Information: We may collect your information from third parties, including partners or marketing agencies, to improve our services or for joint marketing purposes.
Use of Your Information
We may use your personal information for the following purposes:
- Order Fulfillment: To process your orders, provide customer support, and communicate with you about your purchases, including shipping and delivery updates.
- Customer Service: To respond to your inquiries, process returns or refunds, and assist with technical issues.
- Marketing and Communication: With your consent, we may send you promotional emails or newsletters regarding new products, special offers, and other updates. You can opt-out of receiving these communications at any time.
- Improving Our Services: We use the data we collect to analyze trends, improve our website functionality, and enhance the customer experience.
- Compliance and Legal Obligations: To comply with legal requirements, protect our legal rights, and ensure the safety of our customers and employees.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, or customer support platforms) to perform services on our behalf. These providers are obligated to keep your information confidential.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights, respond to legal requests, or in emergency situations.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Your Choices
You have the option to choose what personal information you disclose. However, if you choose not to provide certain information, we may not be able to fulfill certain requests or provide certain services.
Security
Valtoris takes the security of your personal information seriously and implements various security measures to protect your data. However, no system is completely secure, and we cannot guarantee the security of your information transmitted to us.
Children’s Privacy
We do not knowingly collect or use personal information from children under the age of 13. If you believe that we have collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised policy date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Valtoris Email: support@valtoris.com